Green Shipping Protection

Details
Shipping & Returns
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Guarantee safe delivery of your package by protecting them against loss, damage, and delay.

Delay: Claim for $5 in your local currency if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).

Seel Buyer Protection (Shipping Protection) also includes carbon-neutral shipment within the recipient’s country.

Visit Seel Resolve Center to easily resolve your package issues if any of the above happens. For more information, see Learn more about Buyer Protection.

Please note:

Buyer Protection is a value-added service offered by Seel. Please do not purchase Buyer Protection as a stand-alone item. For eligible orders, opting in Buyer Protection at checkout or cart page guarantees safe delivery of your package by protecting them against loss, damage, and delay.

🚚Free Shipping

We offer Free Shipping on all domestic orders over $69.
Please allow 2-4 business days for standard processing before your order ships.
Learn more about our Shipping Policy.

📦Hassle-Free Return

We accept exchanges & returns within 14-day of receiving. Free gifts, bras & underwear and items marked final sale are not eligible for return. Learn more
Products must be returned unused, unworn, unwashed, in their original condition and packing with all tags and liners attached.
We ask that you wear underwear when first trying-on your purchase, as we reserve the right to refuse returns that show any signs of wear.
If you are unhappy with your purchase or would like to return item, contact us and we will arrange pickup at our cost.